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Legal / Devoluciones

Exchanges and returns

This policy covers garments, accessories, publications, objects, events and digital products sold or reserved through Store.

Conditions

What applies

ChangesThey are checked by size, availability and condition of the piece.
DamageReport photographic evidence within the first 48 hours after delivery.
EventsTickets and accesses are reviewed according to date, ticket and event conditions.
DigitalDigital products and memberships may not be refundable once activated.
ContactWrite to contact@suenosrotoscorp.com with your folio and reason for review. See shopping guide.

Post-sale Support

Prepare a case with folio, motive and priority.

This form creates a local draft. It does not send data until you use “Send to Support”. It serves to order changes, returns, damages, delivery, payments or product doubts without rewriting the context.

No local cases.

Save a case to prepare the support mail.